All Manuals > LispWorks Release Notes and Installation Guide > 12 Troubleshooting, Patches and Reporting Bugs > 12.9 Reporting bugs


12.9.8 Send the bug report

Email is usually the best way. Send your report to

When we receive a bug report, we will send an automated acknowledgment, and the bug will be entered into the LispWorks bug management system. The automated reply has a subject line containing for example

(Lisp Support Call #12345)

Please be sure to include that cookie in the subject line of all subsequent messages concerning your report, to allow Lisp Support to track it.

If you cannot use email, please either:

Note: It is very important that you include a stack backtrace in your bug report wherever applicable. See Generate a bug report template for details. You can always get a backtrace from within the debugger by entering :bb at the debugger prompt

LispWorks Release Notes and Installation Guide - 23 Dec 2011