All Manuals > LispWorks Release Notes and Installation Guide > 12 Troubleshooting, Patches and Reporting Bugs > 12.6 Troubleshooting on UNIX


12.6.2 License key errors

LispWorks looks for a keyfile containing a valid license key when it is started up. If a problem occurs at this point, LispWorks exits, after first printing a keyfile error message.

There are three possible problems:

An appropriate error message will appear for each case.

An unconfigured image must either be installed in the default location (library hierarchy under /usr/lib/lispworks/lib/6-1-0-0 ) or be executed in the same directory as the keyfile. If the image has been configured, check that the keyfile is in the right place and that the value of *lispworks-directory* is correct.

If the key is incorrect, check it against the one Lisp Support supplied. It should consist only of numerals and upper case letters (A-Z). If the key has expired, contact Lisp Support--you may be allowed to extend the key.

LispWorks Release Notes and Installation Guide - 23 Dec 2011